Unable to Reschedule PL-300 ONVUE Exam Due to Medical Emergency – Candidate ID MS1101242293

debasis samal 0 Reputation points
2026-09-12T19:42:17.24+00:00

Dear Microsoft Certification Support Team,

I am requesting your assistance with my Microsoft Certification ONVUE exam rescheduling.

Candidate Name: Debasis Samal

Candidate ID: <moderator: PII removed>

Registration ID: <moderator: PII removed>

Order Number: <moderator: PII removed>

Exam: PL-300 – Microsoft Power BI Data Analyst – English (ENU)

I was unable to take my scheduled ONVUE examination due to a medical emergency. I therefore requested Pearson VUE to reschedule my examination without an additional fee.

Pearson VUE advised me that a medical emergency may qualify for emergency rescheduling, provided that supporting medical documentation is submitted. I have already submitted my medical certificate/documentation to ******@pearson.com for review and mentioned my Pearson VUE Case ID #<moderator: PII removed>.

However, when I am now checking the status of my examination/rescheduling request, I am being informed that there is no data/record available and that I should contact Microsoft for assistance.

I kindly request Microsoft Certification Support to please verify my candidate and exam registration details and help locate/restore my examination record and rescheduling request.

Since I have already provided the required medical documentation to Pearson VUE, I request that my PL-300 examination be rescheduled without an additional fee, in accordance with the emergency medical rescheduling policy.

Pearson VUE Case ID: <moderator: PII removed>

I would greatly appreciate your help in resolving this issue and allowing me to reschedule my examination.

Thank you for your assistance.

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  1. Taz 9,526 Reputation points MVP Volunteer Moderator
    2026-09-12T19:49:04.81+00:00

    Hope you are having a great day!

    1. For Certification and Certification related assistance please click here :- Microsoft Certification Program
    2. For Person Vue Customer Service, visit here :- Pearson VUE Customer service
    3. For Contacting PearsonVue and to get hold of a Customer Representative, visit here :- PearsonVUE Support

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