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Carol Wagner 0 Reputation points
2026-09-12T18:15:57.7766667+00:00

Need to use Word to create a greeting card since Publisher is going away

Microsoft 365 and Office | Word | For home | Windows
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2026-09-12T18:16:11.71+00:00

Use Word templates for the greeting card, and use Microsoft Support chat or callback to reach a live person.

For the greeting card in Word:

  1. Open Word.
  2. Select File > New.
  3. In the search box, search for card.
  4. Choose a card template and create it.

If a Publisher-style template is still needed, Publisher can also create greeting cards from File > New or from the start page by choosing Built-in > Greeting Cards or searching templates. Microsoft states that Publisher will no longer be supported after October 2026, and recommends Word or PowerPoint for creating cards.

To contact a live Microsoft support person:

  1. Open the Get Help app, or go to Microsoft Support contact.
  2. Type Chat with an agent or Contact Support.
  3. Select Contact support.
  4. Choose the product and category, such as Microsoft 365 and Office and the relevant support category.
  5. Choose Chat with a support agent in your web browser or request a call back.

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  1. John Jefferson Doyon 87,495 Reputation points Independent Advisor
    2026-09-12T20:15:23.6733333+00:00

    Hi, @Carol Wagner

    For creating a greeting card in Word:

    • Open Word and go to "File" > "New."
    • Search for "greeting card" in the template search box.
    • Select a template and click "Create."
    • Replace the sample text and pictures with your own.
    • When finished, go to "File" > "Print" and check the print preview before printing.

    Since Publisher is being retired, I’d also suggest PowerPoint or Microsoft Designer https://designer.microsoft.com for greeting cards. PowerPoint gives you more freedom to position text, pictures, and shapes, while Microsoft Designer has a dedicated greeting card feature and can generate a card from a description.

    If you’d like me to help here instead, are you trying to make a folded card that will be printed at home, or a digital greeting card?

    Click "Add comment" to let me know.

    Thanks!

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  2. Bence Weiszmann 1,640 Reputation points
    2026-09-12T19:18:00.4866667+00:00

    Dear @Carol Wagner

    Open Word and go to File --› New, then search for “card”. You can choose one of the available templates and customize it with your own text, images and formatting.

    Microsoft is retiring Publisher after October 2026 and recommends using Word or PowerPoint as alternatives for creating publications such as greeting cards.

    More information about the Publisher retirement and recommended alternatives is available here: https://support.microsoft.com/en-us/publisher/microsoft-publisher-will-no-longer-be-supported-after-october-2026

    Best regards,
    Bence

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