Sims Medieval Won't Start on my Windows 11 Laptop

Question

Sims Medieval Won't Start on my Windows 11 Laptop

Tara Wilson 20

I've been wanting to play The Sims Medieval so I got it but it won't open. The launcher shows when I click the game shortcut and I click the play button but then that window disapears and nothing happens. It doesn't show as running in Task Manager either.

I've tried right-clicking the .exe and running as Windows 7 compatibility, running as administrator as well as creating the notepad .ps1 doc and running it with powershell before I try playing but that's made no difference either.

The laptop processor is 13th Gen Intel(R) Core (TM) i9-13980HX (32 CPUs), ~2.2GHz

Is there a way I can play this on my laptop? Thank you.

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Answer 1

Ivan B 123.4K Independent Advisor

Hi,

Which store did you buy it from, and where is it installed?

Thanks.

Tara Wilson 20 Reputation points

2026-09-12T15:04:37.51+00:00

Hi my partner bought a 'key' from a website I believe and installed it for me as he couldn't find it on the EA website. I think it's installed in the 'Program Files x86' folder. Apologies I'm not very techy/good with this stuff.
Ivan B 123.4K Reputation points Independent Advisor

2026-09-12T15:11:33.1633333+00:00

Hii,

This is not a Windows problem, but the game has a problem with the launcher to boot on modern systems. There is a tutorial from the How Community to make it work on Windows 11.

You have to have the mod to run on 12th and 13th generation processors.

https://steamcommunity.com/sharedfiles/filedetails/?id=3011872823

https://modthesims.info/d/667734/intel-alder-lake-patch.html

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Please consider rating the question (accepting the answer or not) and visiting the Microsoft Q&A community if you have further questions.

Thanks.
Tara Wilson 20 Reputation points

2026-09-12T18:36:05.66+00:00

Hi again I downloaded the patch and followed the instructions and it worked perfectly thank you so much for your help!