how to fix error with Word document

Ademidun Adedeji 0 Reputation points
2026-09-12T12:24:58.9133333+00:00

I usually get this response when I open Miscrosoft word document" Word encounter an error, and cannot run it"

Microsoft 365 and Office | Word | Other | Windows

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  1. TaoLi 111.3K Reputation points Independent Advisor
    2026-09-12T13:35:56.24+00:00

    Hi

    I suggest repairing Office to address this Word startup error:

    Save your work and close all Office applications.

    Open Settings > Apps > Installed apps (Apps & features on Windows 10). Find Microsoft 365 or Microsoft Office, then select Modify.

    Choose Online Repair > Repair. Keep your internet connected, then restart your computer once it finishes.

    Microsoft’s repair instructions: https://support.microsoft.com/en-us/office/lifecycle/repair-an-office-application

    If the error continues, please share a screenshot of the full message and confirm whether it affects every document or only one.

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