how to turn sound back on

Honour Cain 0 Reputation points
2026-09-11T22:42:22.96+00:00

i am not able to turn my computer's sound on and no bluetooth device it can not connect to

Windows for home | Windows 11 | Performance and system failures
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  1. AI answer

    2026-09-11T22:42:37.5666667+00:00

    Try these Windows 11 steps in order:

    1. Check the sound output device
      • Click the Sound icon on the taskbar.
      • Make sure the correct speakers or Bluetooth audio device is selected.
      • Or go to Start > Settings > System > Sound and under Output select the device that should play sound.
    2. Run the Bluetooth troubleshooter
    3. Turn Bluetooth off and back on
      • Go to Start > Settings > Bluetooth & devices.
      • Turn Bluetooth off, wait 10 seconds, then turn it on again.
    4. Remove and pair the Bluetooth device again
      • Go to Start > Settings > Bluetooth & devices.
      • Find the device, select More options (...) > Remove device.
      • Select Add device and pair it again.
    5. Make sure the Bluetooth device is ready
      • Confirm the Bluetooth device is turned on, charged, and within range of the PC.
      • If it is sluggish or unresponsive, move it away from USB 3.0 devices that may interfere.
    6. Adjust the Bluetooth audio format
      • Go to Start > Settings > Bluetooth & devices > Devices.
      • Select the Bluetooth device, then Advanced sound properties.
      • Under Output settings, set Format to 2 channels,16 bit, 48000Hz (DVD Quality).
      • This option appears only while the Bluetooth device is connected.
    7. Update the Bluetooth driver
      • Open Start > Device Manager.
      • Expand Bluetooth.
      • Right-click the Bluetooth adapter and select Update driver > Search automatically for updated driver software.
      • Restart the PC if prompted.
    8. Check Windows Update
      • Go to Start > Settings > Windows Update.
      • Select Check for updates and install any available updates.
    9. Restart the PC
      • Go to Start > Power > Restart.
    10. If Bluetooth audio still does not work, check device support
    • Make sure the Bluetooth audio device supports A2DP for higher-quality audio streaming.

    References:

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  2. Ferdinand Nanalig 32,835 Reputation points Independent Advisor
    2026-09-11T23:17:11.15+00:00

    Hi! Let me help you.

    Please hover your mouse over the sound icon in the lower-right corner, then right-click it and select Troubleshoot Sound. Let the troubleshooter finish its task, then this should either resolve the problem or display an error message.

    If that doesn't work, we need to remove the Audio driver from the Device Manager and restart the PC to reinstall it.

    Here are the steps to completely remove a Device from your computer.

    Step 1. Use the Windows key + X shortcut.

    Step 2. Select Device Manager.

    Step 3. Expand the entry Sound, Video, and Game Controllers. Right-click the problematic device, which is either Realtek Audio, or AMD High-definition Audio, or High-Definition Audio, depending on the audio device installed in your PC, and select Uninstall device.

    Step 4. You need to check the option Delete the driver software for this device and then click the Uninstall button.

    Step 5. Reboot the computer.

    After the reboot, please see if the problem is fixed.

    If that still does not work, please visit the support website of your laptop or desktop and then download and install the latest Audio driver, then restart the PC.

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