Power Options not available

Frank Nigro 0 Reputation points
2026-09-11T19:41:55.25+00:00

When I click the Microsoft icon at the bottom of my screen and then click the "Power" button, the message "There are no power options available at this time" is displayed. Previously, a menu of options would be displayed: Shutdown, Restart, etc. This is a recent occurrence. I've had Best But techs look at it, and they cannot fix it. How can I restore the "Power Options" that used to be displayed?

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  1. AI answer

    2026-09-11T19:42:11.27+00:00

    Try these checks in order:

    1. Check whether the power commands are hidden by policy.
      • On managed PCs, the HidePowerOptions policy removes Shut down, Restart, Sleep, and Hibernate from the Start menu, the sign-in screen, and the Windows Security screen.
      • If this policy is disabled or not configured, those commands should be available.
    2. Re-enable Hibernate if it was turned off.
      • Open Control Panel.
      • Go to System and Security > Power Options.
      • Select Choose what the power buttons do.
      • Select Change settings that are currently unavailable.
      • In Shutdown settings, select Hibernate if it is available, then select Save changes.
      • This restores the Hibernate entry when the PC supports it.
    3. If the problem started after cleanup or a change to power settings, verify hibernation support.
      • On some systems, hibernation can become unavailable after system cleanup.
      • Hibernation also requires enough free space on the system drive equal to the amount of installed physical memory.
    4. If the Start menu power commands are still missing, check whether the device is configured to suppress them.
      • Windows can remove these commands through policy rather than through a hardware fault.
      • If the device is organization-managed, the setting must be changed by the administrator.
    5. If the commands appear but do not work correctly, disable Fast Startup as a troubleshooting step.
      • Open Control Panel > Power Options > Choose what the power buttons do.
      • Select Change settings that are currently unavailable.
      • Clear Turn on fast startup.
      • Save the change, then Restart the PC and test again.

    If the exact message is "There are no power options available at this time", the most relevant documented cause in the available material is that power commands have been removed by policy.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Lester Bernard Reyes 84,725 Reputation points Independent Advisor
    2026-09-11T20:22:42.7233333+00:00

    Hi, I'm Bernard. I'm happy to help!

    Kindly follow the steps provided by the AI answer. If the issue persists, I recommend resetting the power options by following the steps below:

    Method 1. Restore default power options

     Press the Windows key + R, then type:

    powercfg -restoredefaultschemes

     Restart the PC and check.

     

    Method 2. Run power, Troubleshooter

    Press the Windows key + R, then type:

    msdt.exe /id PowerDiagnostic

    Click OK, then follow the prompts to run the power troubleshooter.

    Restart the device afterward.

     

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