Windows update

Arsen Aramyan 0 Reputation points
2026-09-11T17:39:45.57+00:00

Hello Microsoft team. I'm writing this question because of the issue connected with my Windows update and it's fails. The last few updates that my laptop has received have failed to install and update by some issue(Error code: 0x80073712).
I've made some diagnostics by myself but nothing worked. I hope that you can help me solve this problem.
User's image

Windows for home | Windows 11 | Windows update
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Ramesh 181K Reputation points Volunteer Moderator
    2026-09-11T17:52:02.5233333+00:00

    Hi,

    The error 0x80073712 denotes Component Store corruption. DISM won't be able to fix that error.

    Launch Settings > System > Recovery. Under "Fix problems using Windows Update", select Reinstall now.

    This does a repair installation, keeping your files, apps, and settings.

    More info:

    Was this answer helpful?

    0 comments

  2. AI answer

    2026-09-11T17:40:03.2166667+00:00

    Error 0x80073712 usually means a file needed by Windows Update is damaged or missing, or the component store is corrupted.

    Try these steps in order:

    1. Check the update again manually
      • Go to Start > Settings > Windows Update.
      • Select Check for updates.
      • Make sure the device is connected to the internet.
    2. Run the Windows Update troubleshooter
      • Go to Start > Settings > System > Troubleshoot > Other troubleshooters.
      • Find Windows Update and select Run.
      • Follow the on-screen steps, then restart the PC and try the update again.
    3. Repair system files
      • In the taskbar search box, type command prompt.
      • Right-click Command Prompt and run it as administrator.
      • Run: 
             DISM.exe /Online /Cleanup-image /Restorehealth
      • Then run: 
             sfc /scannow
      • After both commands finish, restart the PC and try Windows Update again.
    4. If the error still continues
      • For 0x80073712, accepted resolutions in similar cases recommend an in-place upgrade repair. This repairs Windows system files while keeping personal files, settings, and installed apps.
      • Before starting, unplug unnecessary external peripherals and temporarily disable any third-party antivirus software to avoid interference.
    5. If Windows Update shows only a generic failure message
      • Check the exact failed update and code in Start > Settings > Windows Update > Update history.

    If the repair steps do not resolve it, contact Microsoft support.

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.