"New" window does not open for writing a new email

barbara foster 0 Reputation points
2026-09-11T16:10:36.85+00:00

When I hit "news" to compose and email, no pop-up box in which to write the new email opens up. Additionally, the same things happens when I hit the "reply" button from an email.

Outlook | Windows | Classic Outlook for Windows | For home
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  1. Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
    2026-09-11T18:00:48.4533333+00:00

    Replies and new messages may open in the reading pane ("in line") by default.

    Make sure that "Open replies and forwards in a new window" is selected at File > Options > Mail.

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