Why is it not letting me?

Hernandez, Jeilin 0 Reputation points
2026-09-11T15:46:14.44+00:00

Why is it not letting me?

When i was trying to text somebody it would not let me for some reason and I want you to change that for me and ill appreciate it if you are able to change that for me.thank you for your time
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Microsoft Teams | Microsoft Teams for education | Chats | Other
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  1. Chris-D 1,180 Reputation points Independent Advisor
    2026-09-11T15:58:06.7733333+00:00

    Hi Hernandez,

    Thank you for reaching out regarding the issue with sending a message in Microsoft Teams.

    To assist you more effectively, could you please provide the following information?

    • Does the issue occur when messaging only one person, or does it affect all contacts?
    • Are you using the Teams desktop app, web app, or mobile app?
    • What happens when you try to send the message? Do you receive any error message?
    • If possible, please share a screenshot of the issue, with any personal information removed.
    • Which type of account are you using: a Microsoft personal account (Outlook.com or Hotmail) or a work or school account provided by an organization (Microsoft 365 or Exchange)?

    In the meantime, please try signing out of Teams, restarting the application, and signing back in.

    Please feel free to share the information in the comment below. Once I have it, I'll be better positioned to guide you through the next steps. 

    I look forward to hearing your thoughts. 

    Note: Follow the steps in the forum documentation to enable email notifications if you want to receive email notifications related to this topic.

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