Using New Outlook on Windows for professional communication and productivity
Hi NickS,
Welcome to the Microsoft Q&A forum.
Based on your description, I understand that you would like the Outlook icon on the taskbar to display a small envelope when a new email arrives, indicating that you have received new mail.
Normally, when you receive a new email, New Outlook will display a notification.
For example, you may see an envelope icon in Outlook Desktop.
If you are not receiving these notifications, please check the following:
- Check your Outlook settings
Go to Settings > General > Notifications.
Please make sure that Outlook notifications are enabled.
Under the Mail section, verify that the Show an envelope icon in the taskbar option is turned on.
- If you have confirmed that all the settings above are enabled, try clearing the New Outlook cache.
To clear the New Outlook cache, you can follow the instructions provided in the article below:
Clear the Office cache - Office Add-ins | Microsoft Learn
- Try uninstalling and reinstalling New Outlook.
After reinstalling, please check whether the issue persists.
I hope this information is helpful.
If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.
I look forward to continuing the conversation.
If the answer is helpful, please click "Yes" and kindly upvote it.
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