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Component 'COMCT332.OCX' or one of its dependencies not correctly registered: a file is missing or invalid.
I'm trying to open legacy software for Samsung IT Tool to be able to program the voicemail SVMi-4. I keep getting this error 339-Component 'COMCT332.OCX' or one of its dependencies not correctly registered: a file is missing or invalid. I'm using a Windows 10 laptop. Can you please help me?
Windows for business | Windows 365 Business
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Mathanraj 0 Reputation points2026-09-11T15:20:58.4666667+00:00 Yes. Error 339 usually means the old Samsung IT Tool is trying to use the Visual Basic 6 Common Controls ActiveX component
COMCT332.OCX, but Windows cannot find or load it.Because this is legacy Samsung software, I would troubleshoot it in this order.
1. Check whether the OCX already exists
Open Command Prompt as Administrator and run:
dir C:\Windows\System32\COMCT332.OCX dir C:\Windows\SysWOW64\COMCT332.OCXOn a 64-bit Windows 10 system, the second location is particularly important because many old VB6 applications are 32-bit.
If the file is missing, do not simply download a random OCX from an unknown DLL-download website. Get
COMCT332.OCXfrom the original Samsung IT Tool installation media/package or another trusted copy of the legacy application.2. Register the 32-bit OCX
If the file is located in:
C:\Windows\SysWOW64\COMCT332.OCXopen Command Prompt as Administrator and run:
C:\Windows\SysWOW64\regsvr32.exe C:\Windows\SysWOW64\COMCT332.OCXYou should receive:
DllRegisterServer in COMCT332.OCX succeeded.
Then restart the Samsung IT Tool and test it.
3. If registration says a dependency is missing
This is where the message:
"or one of its dependencies not correctly registered"
becomes important.
COMCT332.OCXis a VB6-era ActiveX control, so the application may also require the appropriate Visual Basic 6 runtime files and other legacy controls.If the OCX is present but registration fails, don't keep copying/registering random OCX files. We need to identify the exact missing dependency.
4. Check whether your Windows installation is 64-bit
Run:
systeminfo | findstr /B /C:"System Type"If it reports:
System Type: x64-based PCuse:
C:\Windows\SysWOW64\regsvr32.exefor the 32-bit Samsung application.
This is a common source of confusion: on 64-bit Windows,
System32contains 64-bit system components, whileSysWOW64contains 32-bit components.5. Recommended approach for this particular Samsung software
Since your goal is specifically to run the Samsung IT Tool to program the SVMi-4, I would avoid changing your Windows installation unnecessarily.
The preferred sequence is:
Samsung IT Tool ↓ COMCT332.OCX present? ↓ YES → Register with 32-bit regsvr32 ↓ Registration succeeds? ↓ YES → Launch Samsung IT Tool ↓ NO → Identify missing VB6 dependency