email (AOL) not showing pictures

Paul Koenig 0 Reputation points
2026-09-11T11:54:40.72+00:00

AOL email on Edge browser no longer showing pictures after latest security update. Tried removing update but seemed to reinstall, in spite of having checked "Do not install updates automatically."

Windows for home | Other | Email and communications
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  1. Thomas4-N 21,535 Reputation points Microsoft External Staff Moderator
    2026-09-12T10:11:46.0866667+00:00

    Hello Paul Koenig,

    If you mean pictures inside emails you receive in AOL Mail, first check whether the same messages show their pictures when you open AOL Mail in another browser.

    If they work there but not in Edge, please share your Edge version from Settings > About Microsoft Edge. If they are missing in every browser, I would check AOL Mail's image-display settings first. I wouldn't remove the security update again at this point.

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  2. Horace Wiggins 530 Reputation points
    2026-09-11T12:04:06.3033333+00:00

    Look at this. https://help.aol.com/articles/aol-mail-troubleshooting and try this, Fix problems with images not showing for mail recipients

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