Refund subscription

Mo Gibb 0 Reputation points
2026-09-11T11:22:41.26+00:00

I would like to request a refund for the payment that went out of my account today. I thought I’d canceled it previously on the iPad i had before

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
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  1. DaveM121 929.6K Reputation points Independent Advisor
    2026-09-11T11:57:29.2533333+00:00

    1

    If you paid Microsoft directly for your Microsoft 365 subscription, sign in to your Microsoft 365 subscription at this link.

    https://account.microsoft.com/services/

    Select your subscription and click Manage, you can then cancel the subscription from there and also ensure you disable recurring billing on the subscription.

    You should be entitled to a prorated refund, and you can check your refund eligibility using the steps in this link.

    https://support.microsoft.com/en-us/accounts-billing/subscriptions/how-to-get-a-refund-on-a-microsoft-subscription

    2

    If you paid for the subscription through the Apple App Store, you need to contact Apple Support to cancel the subscription and receive a refund.

    https://support.apple.com/118428

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