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Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
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Hi,
Make sure that you are logged in to the correct Microsoft Rewards account. If you are, try logging out and back in to your account, and make sure you are not using a VPN. If the problem persists, please clear your browser’s cache and cookies, or try using a different browser or device to check again. You can also check again later in case it is a temporary issue.
If the issue continues, contacting the Rewards support team would be the best option. You can reach out to them using the following link: https://rewards.bing.com/support
The Bing Rewards support team has the tools and resources needed to investigate and resolve this issue. Please note that their response time is usually within 24 hours, but it may take longer depending on the volume of tickets they receive. Requests are handled on a first come, first served basis. Thank you.