Missing Microsoft AI Skills Fest Voucher Code

For a missing AI Skills Fest voucher, the supported path is to submit a support request with Microsoft Credentials Support.

Use these support request options:

1. Product = Microsoft Credentials
2. Problem Type = Exams
3. Problem Subtype = Discounts or Vouchers

Include the email address used to register for the event in the request. If there was any mismatch between the event registration email and the email used for the voucher claim form or Learn profile, include that detail because it is a common reason vouchers are missing.

If the voucher was expected from a promotional event, voucher emails are sent by Pearson VUE. For similar Microsoft credential promotions, winners or eligible participants are contacted by Pearson VUE by email with the voucher code and redemption steps.

For additional credential visibility checks, confirm the correct Microsoft Learn profile is being used. If multiple login accounts exist, sign in with each account that may have been used during exam or event registration.

References:

• Missing Certification Voucher - AI Skills Fest 2026 - Microsoft Q&A
• Missing Exams or Certifications
• Missing AI Skills Fest 2026 Badge and Voucher - Manual Review Request - Microsoft Q&A
• Microsoft Credentials AI Challenge Sweepstakes Frequently asked questions