Microsoft rewards account suspended!!!

Thegr8melinko 0 Reputation points
2026-09-11T01:07:01.47+00:00

So my rewards account has been suspended for no reason I'm sure I've been trying to unlock it or just get any support help for hours now EVERY SINGLE LINK I've found just rolls back to the rewards page and that would be fine except every time the page loads it immediately flashes to the suspend page and makes it impossible to even get to the support section let alone any other part of the page I don't know what else to do I've been loyal and owned every Xbox version there is

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. Vikki-T 9,850 Reputation points Microsoft External Staff Moderator
    2026-09-11T07:22:16.62+00:00

    Hi Thegr8melinko,

    Thanks for sharing your experience. I also want to recognize and appreciate your long-time support of Xbox and Microsoft products. I understand how frustrating it can be when your Rewards account is suspended and you're unable to access the support options because you're continuously redirected to the suspension page.

    Please note that this is a user-to-user support forum. Community members and moderators do not have access to Microsoft Rewards account data and cannot review or reverse account suspensions.

    If you have not already done so, try accessing the Rewards support page using an InPrivate/Incognito window or a different browser. If the suspension remains in place, only the Microsoft Rewards Support team can review the account and provide information about the reason for the suspension.

    If you're still being redirected, please let me know exactly what happens when you try to open the support page, and the community may be able to suggest additional troubleshooting steps. While my initial response may not fully resolve the issue, I truly appreciate your cooperation as we work together toward identifying the most effective solution. Thank you so much for your understanding.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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