Download trouble

Mary Elizabeth Murphy 0 Reputation points
2026-09-10T23:54:35.08+00:00

My downloads are appearing in Chinese. I can't read it obviously. It's for an assignment. Please help!

Microsoft Edge | Favorites, history, and downloads | Windows 11
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  1. Manoel Barros 21,735 Reputation points Independent Advisor
    2026-09-11T02:16:01.1633333+00:00

    Thanks! Could you send me a photo of the filenames that are in Chinese so I can verify?

    Does the problem occur in another browser on the same site?

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  2. Manoel Barros 21,735 Reputation points Independent Advisor
    2026-09-11T01:59:37.43+00:00

    Hi!

    Does the problem occur on any website?

    Does the problem occur in only one browser?

    Did the problem start after installing a program or opening an unknown file?

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  3. AI answer

    2026-09-10T23:54:48.5566667+00:00

    Try these checks in Windows 11 and Microsoft Edge:

    1. In Windows, go to Settings > Time & language > Language & region.
      • Make sure Country or region matches the intended location.
      • Make sure the regional format and language are set to the preferred language.
    2. In Microsoft Edge, open Settings > Language.
      • Make sure English is the primary language.
      • If Chinese is listed higher, move English above it.
    3. If pages or download-related text still appear in Chinese, check the system locale:
      • Press Windows + R
      • Type intl.cpl and press Enter
      • Open the Administrative tab
      • Select Change system locale
      • Make sure it is set to the correct language
    4. Sign out of Windows, restart the PC, and sign back in to refresh language-related services.

    If the issue is caused by a metered connection preventing language features from downloading, connect to a non-metered network and then return to Settings > Time & language > Language & region to complete any missing language feature downloads.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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