My Minecraft is NOT working

Hi Gomez, Chucky/Shelly,

To help identify what's causing the issue, could you please share the exact error message you're seeing in Minecraft? A screenshot would also be very helpful.

Please also let us know:

• Whether you're using Minecraft Java Edition or Minecraft Bedrock Edition.
• Your Windows version.
• Whether the game worked previously on this device.
• Any recent changes, such as updates, account changes, or new mods/add-ons.

Once you provide these details, the community can offer more targeted troubleshooting steps based on the specific error you're encountering.

Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

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