Sharepoint site I have ownership to is denying me access

Tyler 0 Reputation points
2026-09-10T19:22:37.87+00:00

I am developing a dynamic workbook for the company I work for. Our IT guy set me up with a SharePoint site specifically for me to develop and test the Excel Workbook. Everything had been going well, until, after a week of use the site is denying me access, asking me to provide myself with permission and only providing a Correlation ID instance information for technical issues. Even though I have requested permission, nothing has arrived in my email inbox to allow permission.

Microsoft 365 and Office | SharePoint | For business | Other
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  1. Kai-L 19,050 Reputation points Microsoft External Staff Moderator
    2026-09-10T19:37:09.13+00:00

    Dear Tyler,

    As a forum moderator, I genuinely wish I could directly access your account or delve into the backend systems to diagnose and fix this for you. Unfortunately, my role here is limited to providing general guidance and solutions that can be applied by users. One quick thing to rule out first: open the site in a private browser window and sign in with your work account only. Access denied errors sometimes come down to the browser using a different signed in account.

    Beyond that, this needs your IT admin. The correlation ID is not an error code, it is a tracking identifier that lets them locate the failed request, so pass it on along with the site URL, the date and time, and your exact work username.

    Ask them to open Active sites in the SharePoint admin center, select your site, and confirm your current account is listed as a site owner under Membership. If a stale entry for your account is there, removing it and adding your current account back usually resolves it. They can also use Site permissions > Advanced permissions settings > Check Permissions to see exactly what access SharePoint recognizes for your account.

    It is worth mentioning that your access requests are not arriving, since those go to the site owner. If you were the owner, that suggests ownership has changed, which fits the sudden loss of access.

    I hope this points you in the right direction. Looking forward to your reply


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