Planner mobile app syncing with planner desktop

Julia Moore 0 Reputation points
2026-09-10T16:46:05.5366667+00:00

When will the planner mobile app be syncing with the desktop program. Anything typed in the "new" task chat on my desktop is not visible on my phone in the mobile app. This is preventing a lot of needed communication in my job as a caseworker. Thank you.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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  1. Idham Zulhendy 0 Reputation points
    2026-09-10T16:52:10.8433333+00:00

    The Planner mobile app should normally sync with the desktop/web version automatically.

    If the task isn't appearing on your phone, make sure you're using the same Microsoft 365 account and the latest version of the Planner app. You can also sign out and sign back in.

    If the issue only affects the "New" task chat, it may be a limitation or service-side issue. As a temporary workaround, try accessing Planner from the web version and check Microsoft 365 Service Health for any reported issues.

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