Partner Center not provisioned: blank Legal info and Identifiers, MACPP missing from Programs

João Vitor Brasil 0 Reputation points
2026-09-10T13:37:00.56+00:00

I need publisher verification for an Entra app registration (verified publisher / Partner One ID). The Partner Center organization for our Microsoft Entra tenant never provisioned.

What I see (12+ hours, not a delay):

  • Home: only “My access”, no workspaces
  • Account settings → Legal info: completely blank (no legal business profile, no status, no form)
  • Identifiers: empty (no Partner One ID)
  • Programs: Microsoft AI Cloud Partner Program is not offered; only store programs (Windows, Xbox, etc.)
  • In-app support (partner.microsoft.com/support) does not load, so I cannot open a ticket there

What I already tried:

  • Signed in with a cloud Member user + Global Administrator on the tenant (not a Microsoft personal/MSA account)
  • Converted a B2B guest to an internal user before using Partner Center
  • Did not enroll in Windows / Marketplace / consumer programs
  • Waited overnight

Ask:

Please escalate to Partner Center Operations to provision (or re-provision) the partner organization for this Entra tenant so we can complete the legal business profile and get a Partner Global Account / Partner One ID.

I can send the exact tenant ID and admin UPN privately to a moderator.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.