A cloud-based identity and access management service for securing user authentication and resource access
Partner Center not provisioned: blank Legal info and Identifiers, MACPP missing from Programs
João Vitor Brasil
0
Reputation points
I need publisher verification for an Entra app registration (verified publisher / Partner One ID). The Partner Center organization for our Microsoft Entra tenant never provisioned.
What I see (12+ hours, not a delay):
- Home: only “My access”, no workspaces
- Account settings → Legal info: completely blank (no legal business profile, no status, no form)
- Identifiers: empty (no Partner One ID)
- Programs: Microsoft AI Cloud Partner Program is not offered; only store programs (Windows, Xbox, etc.)
- In-app support (partner.microsoft.com/support) does not load, so I cannot open a ticket there
What I already tried:
- Signed in with a cloud Member user + Global Administrator on the tenant (not a Microsoft personal/MSA account)
- Converted a B2B guest to an internal user before using Partner Center
- Did not enroll in Windows / Marketplace / consumer programs
- Waited overnight
Ask:
Please escalate to Partner Center Operations to provision (or re-provision) the partner organization for this Entra tenant so we can complete the legal business profile and get a Partner Global Account / Partner One ID.
I can send the exact tenant ID and admin UPN privately to a moderator.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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