EDGE - Frustrated as I have to log into the site multiple times thoughout the day.

Question

EDGE - Frustrated as I have to log into the site multiple times thoughout the day.

Chris Jackson 0

I have to continually log back into multiple sites whereas Chrome didn't have this problem.

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2 answers

Your answer

Answer 1

John Jefferson Doyon 86,980 Independent Advisor

Hi, @Chris Jackson

May I know what troubleshooting steps have you already taken?

If you haven't tried anything yet, please start by toggling off all in "Choose what to clear every time you close the browser":

Go to Edge settings again by pressing Alt + F keys > Settings > and click on "Privacy, search, and services."
Under "Clear browsing data," click on "Choose what to clear every time you close the browser" and toggle off all options.
Test the browser once more to see if the problem is resolved.

Check Sync in Edge Settings:

Go to Edge settings again by pressing Alt + F keys > Settings > and click on "Profile > then click Sync.
If you see a "Not Syncing" message, click on "Turn On Sync" and confirm to enable sync.
Make sure all options, including Passwords, have their toggle activated.

If you're still experiencing sign-in issues, click "Re-Sync now" in the Sync settings. You can also try the "Try another option" to attempt to Reset Sync data from Microsoft servers.

If the issue persists, please provide more details by answering my questions.

Click "Add comment" to let me know.

Thanks!

Chris Jackson 0 Reputation points

2026-09-09T21:57:56.5+00:00

It did not work. Although it was a memory hog, I'm going back to Chrome, because I never had issues like this before switching to Edge.
John Jefferson Doyon 86,980 Reputation points Independent Advisor

2026-09-09T22:03:26.7733333+00:00

Thanks for the update.

You can also send feedback directly in Edge by pressing Alt + Shift + I and describing the sign-in issue.

Also, could you let me know which version of Microsoft Edge you're currently using?

You can check it by going to Edge Settings > About Microsoft Edge.

Thanks!
Chris Jackson 0 Reputation points

2026-09-10T14:23:48.7133333+00:00

Microsoft Edge is up to date. Version 152.0.4191.66 (Official build) (64-bit)
John Jefferson Doyon 86,980 Reputation points Independent Advisor

2026-09-10T14:33:50.2766667+00:00

Thanks for confirming the version. Your Microsoft Edge is up to date.

If you'd like to continue troubleshooting the sign-in issue, I can still help you check a few more things.

Thanks!
Chris Jackson 0 Reputation points

2026-09-10T14:39:31.1+00:00

No thanks. I'm done with Edge. I may call Microsoft, but not sure I want to spend more time on this. I've got plenty of memory and will likely use Chrome moving forward.
John Jefferson Doyon 86,980 Reputation points Independent Advisor

2026-09-10T14:46:07.21+00:00

Understood.

I'll go ahead and provide feedback on your behalf based on the issue you reported here.

I hope that, in some way, this helps bring attention to the problem.

Thanks!

Answer 2

This usually happens when Edge is clearing cookies on close, blocking cookies needed for sign-in, using strict tracking prevention, or when the profile has stale credentials.

Try these checks in order:

Stop Edge from clearing cookies when it closes
- Open edge://settings/privacy/clearBrowsingData/clearOnClose
- Turn off Cookies and other site data
- Restart Edge and test
Make sure sites are allowed to save cookies
- Open edge://settings/content/cookies
- Turn on Allow sites to save and read cookie data
- Check the Block and Clear on close lists and remove affected sites if listed
Temporarily relax tracking prevention
- Open edge://settings/privacy/trackingPrevention
- Change Tracking prevention to Basic and test the affected sites
- If sign-in starts working normally, switch back to Balanced and add the affected sign-in domains to edge://settings/privacy/trackingPreventionExceptions
Clear stale cookies and cached sign-in data
- Open edge://settings/privacy
- Under Clear browsing data, select Choose what to clear
- Select Cookies and other site data and Cached images and files
- Set time range to All time
- Select Clear now
- Restart Edge
- Note: clearing cookies signs out of all websites
Check for profile conflicts
- Open edge://settings/profiles
- If multiple profiles are present, sign out of the profile with the problem and sign in again
- If the issue continues, remove the problematic profile and create a new one
- Warning: removing a profile deletes local browsing data that is not synced
Clear stored Windows credentials
- Open Credential Manager in Control Panel
- Under Windows Credentials and Generic Credentials, remove outdated entries related to MicrosoftAccount or login.microsoftonline.com
- Restart Edge and test again
Update Edge
- Open edge://settings/help
- Let Edge install the latest version, then restart
If this is a work or school device, check policy restrictions
- Open edge://policy
- Check whether policies such as BrowserSignin, DefaultCookiesSetting, CookiesBlockedForUrls, or CookiesSessionOnlyForUrls are applied
- If these policies are restricting sign-in or cookie persistence, the IT administrator must change them

If the problem affects Microsoft 365 sites specifically, also make sure the network can reach these authentication endpoints:

https://login.microsoftonline.com
https://login.live.com
https://account.live.com
https://graph.microsoft.com