Verifying student status

justin yang 0 Reputation points
2026-09-08T18:08:24.8133333+00:00

I cant verify/have the option to verify my student status

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  1. AI answer

    2026-09-08T18:08:42.7833333+00:00

    If the verify option is missing, the next step depends on which education scenario applies:

    1. Microsoft Certification student discount
      • Sign in to the Learn profile.
      • Start the Interest Survey.
      • Select Career Paths.
      • Select Student.
      • Complete the survey and select Finished.
      • After academic status is verified, the student discount appears during exam registration.
      • If verification is missing or not working, contact Credentials Support.
    2. Microsoft 365 Education academic pricing for a school
      • Verification is available only after a Microsoft 365 Education trial subscription exists.
      • In the Microsoft 365 admin center:
        • In Simplified view, select Subscriptions.
        • In Dashboard view, go to Billing > Your products.
      • Check whether Office 365 A1 for faculty Trial and Office 365 A1 for students Trial are present.
      • If those trial subscriptions are not present, start the trial first by going to https://www.microsoft.com/education/products/office, entering the school email address, and selecting Get started.
      • After the trial exists, go to the admin center home page and check the Billing card. It shows approved, pending, declined, or add your domain.
      • If the verification wizard was closed before entering a domain, it can be resumed during the free trial.
    3. If the issue is with receiving a verification code for a work or school account
      • Open a browser in privacy mode and sign in with the account requesting the code.
      • Keep that window open.
      • Open a second privacy-mode window.
      • Sign in to the alternate email account there and retrieve the code.
      • Return to the first window and enter the code.
      • If the account is locked or flagged for unusual activity, verification messages might not arrive until that issue is resolved.
    AI-generated content may be incorrect. Read our transparency notes for more information.

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