Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
Microsoft for Startups — "We couldn't verify your startup," no way to resubmit or open a ticket (credits expire Sep 23, 2026)
My Microsoft for Startups business verification has failed. On the Microsoft for Startups page in the Azure Portal, the only option is "Check verification status," which returns "We couldn't verify your startup" — no reason given, no way to edit my details or resubmit.
There is no "Your Microsoft Team" / "Get program support" box on my startup homepage, and the Azure Portal "Help + support" flow only offers generic billing categories and dead-ends in an automated agent without letting me create a request. The aka.ms/startuphelp-mfs-portal link just redirects back to the same home page. So I have no working channel to submit this.
My $1,000 in credits expire September 23, 2026, so I need a manual review before then.
- Company: FOCUS ONCOLOGY INC., a registered company in British Columbia, Canada
- Verified domain: focusoncology.ca
- Tenant: hbeckmannfocusoncology.onmicrosoft.com
Could a moderator please escalate this to the Microsoft for Startups team for manual business verification? I can privately provide my CRA Business Number, registered address, and a current BC Registry company summary / Certificate of Good Standing as proof. Please let me know the best way to send those.
Thank you.