Domain-wide indexation filter on (removed) - Ticket [Moderator note: PII removed] needs escalation

Anthony Monfray 0 Reputation points
2026-09-08T13:54:31.1533333+00:00

Hello,

My website (removed by Moderator) is suffering from a complete loss of indexing on Bing (homepage and 290+ articles are invisible, only 1 deep link appears).

Context:

The site was affected by an automated IndexNow over-pinging issue via Wix integration (over 68,000 automated requests), which triggered an automatic quality filter.

The integration has been fixed.

Support ticket [Moderator note: PII removed] was opened on August 16th, 2026.

Email replies to the ticket system are bouncing back (sender not allowed error), leaving no way to check status or provide additional context.

As a media outlet, this situation is heavily penalizing our organic reach. Could a forum moderator or Bing staff member please escalate ticket [Moderator note: PII removed] to the Webmaster support team for a manual review?

Thank you for your help.

Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools

A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.

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  1. Lychee-Ng 28,385 Reputation points Microsoft External Staff Moderator
    2026-09-09T07:22:33.3566667+00:00

    Hi Anthony Monfray,

    Please note that our forum is a public platform, avoid posting direct links as the system might flag and delete your question. We will also modify your question to hide private, identifiable information in the description. Kindly ensure that you hide such details the next time you post to protect personal data.

    I understand why you are asking for an escalation, especially since you already have an open Bing Webmaster Support case and the reply channel is rejecting your messages. That said, there's some confusion I need to clear up in advance:

    • Microsoft Q&A is just a user-to-user support forum, limited to providing self-solving suggestions for technical issues. Contributors here do not have access to backend system and cannot escalate or review your case.
    • While posting here may help attract others who have observed similar behavior, it is unlikely that the thread itself will reach the internal, responsible team. Since the existing ticket cannot currently be updated, I recommend:
      • Go to Bing Webmaster Support > submit a new request > reference the old case.
      • Explain that replies to the original case are being rejected with the "sender not allowed" error.

    I wish I could help further, but the Bing's official guidance states that site-specific indexing issues must be directed to the Webmaster Support channel. I hope the new support request gives you a working path forward.


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