Scheduling my exam is not happening

Jalla Gayathri 0 Reputation points
2026-09-08T13:37:09.2033333+00:00

Microsoft registrations are currently not permitted for My name. Please direct any questions to your Pearson VUE Registration Center.

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  1. AI answer

    2026-09-08T13:37:29.5766667+00:00

    This message typically indicates the account is blocked in Pearson VUE registration. A moderator-recommended resolution for ERROR_VUE_WIDE_BLOCK is to contact Pearson VUE support through the Microsoft Certification support entry point to have the block lifted.

    If scheduling still fails, use Microsoft Credentials Support / Learning support for exam registration and scheduling issues.

    General scheduling requirements to verify before retrying:

    1. Sign in to the Learn profile.
    2. Make sure the legal name is present on the Learn profile and matches the legal ID exactly. If it does not match, the exam cannot be taken.
    3. From the certification or exam details page, select Schedule with Pearson VUE.
    4. Complete the required contact details on the transfer page, then submit to Pearson VUE.

    If planning to take the exam online, complete the system test on the exam computer before scheduling. If the system test fails, schedule at a test center instead.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Gérard Oomens 131.2K Reputation points Volunteer Moderator
    2026-09-08T13:42:28.9233333+00:00

    Try support:

    For issues with exam appointments or scheduling, contact our Exam Delivery Partners:

    Support request Microsoft:

    Credentials Support

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