certification issue

Trideep Misra (IN) 0 Reputation points
2026-09-08T09:55:57.4133333+00:00

Dear Microsoft Certification Support Team,

I hope this message finds you well.

I am writing to inform you that I passed the Azure DevOps Expert (AZ-400) certification exam on September 5, 2026. However, as of today, my certificate is not yet visible on my Microsoft Certification Dashboard.

Here are my details for your reference:

  • Full Name: Trideep Misra
  • Microsoft Account Email: ******@hotmail.com
  • Exam Name: Azure DevOps Expert (AZ-400)
  • Exam Date: September 5, 2026
  • Confirmation Number / Candidate ID: MS1101215642

I kindly request your assistance in resolving this issue and enabling access to my official certificate.

Thank you in advance for your help. Please let me know if you require any further information from my side.

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  1. AI answer

    2026-09-08T09:56:15.47+00:00

    AZ-400 is an exam, not a standalone certificate. The Microsoft Certified: DevOps Engineer Expert certification appears only after both of these are true:

    1. AZ-400 is passed
    2. An active prerequisite certification is already held:
      • Azure Administrator Associate or
      • Azure Developer Associate

    If the prerequisite certification is not active on the profile, the DevOps Engineer Expert certificate will not appear in the Certification Dashboard.

    To check:

    1. Open the Learn profile / Certification Dashboard.
    2. Verify whether an active prerequisite certification is listed.
    3. If the prerequisite is present and the certification still does not appear, first confirm the correct Learn profile is being used. Missing credentials can happen when signing in with a different account than the one used for exam registration.
    4. If the profile is correct and the credential is still missing, contact Microsoft Credentials Support for assistance with missing credentials.

    Also note:

    • If a certification requires two or more exams, the certificate is not issued until the final requirement is completed.
    • The certification name is Microsoft Certified: DevOps Engineer Expert. AZ-400 is the required exam for that certification.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Julian Sharp 42,636 Reputation points
    2026-09-08T10:12:55.1033333+00:00

    Exams are not certifications. The AZ-400 exam is only part of the requirements for the Azure DevOps Engineer Expert certification. You must also hold an active Azure Administrator or Azure Developer Associate certification https://learn.microsoft.com/en-us/credentials/certifications/devops-engineer/.

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