Regarding the failure to download the Copilot certificate

Arzu Pashazade 0 Reputation points
2026-09-08T09:37:29.7833333+00:00
I still haven't received a response from Microsoft regarding my certificate. I took the exam on August 21st; because I registered using two different email addresses, the scheduling details went to Pearson, while the congratulatory message went to the other account. A Microsoft representative emailed me asking for my details—which I sent—but hasn't gotten back to me since. Will they be responding soon?
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  1. Julian Sharp 42,636 Reputation points
    2026-09-08T10:13:55.5533333+00:00

    Check your Microsoft Learn profile under https://learn.microsoft.com/users/me/credentials/?tab=credentials-tab ensuring you are signed into Microsoft Learn with the correct email address

    https://learn.microsoft.com/credentials/certifications/missing-certifications

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