no dhcp was found.

Cecil Ochieng 0 Reputation points
2026-09-08T06:38:09.1+00:00

a laptop or machine that has not connected to my network for at least a day gives a no dhcp was found error. wifi connects but no internet

Windows for home | Other | Internet and connectivity
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  1. AI answer

    2026-09-08T06:38:29.6933333+00:00

    For a Windows home device that shows Wi‑Fi connected but no internet and reports no DHCP was found, use this order:

    1. Check whether the PC is actually getting an IP address
      • Open Settings > Network & internet.
      • Select the Wi‑Fi connection and check its status.
      • If it is connected to Wi‑Fi but has no usable IP configuration, the issue is likely DHCP-related.
    2. Restart the home modem/router
      • Unplug the router power.
      • Unplug the modem power.
      • Wait at least 30 seconds.
      • Plug the modem back in and wait for its lights to stabilize.
      • Plug the router back in and wait a few minutes.
      • Reconnect the affected laptop.
      • This is especially useful if devices that have been away from the network for a day or more fail when reconnecting.
    3. Reset the network stack on the affected Windows device
      • Open Command Prompt as administrator.
      • Run these commands in order:
             netsh winsock reset
             netsh int ip reset
             ipconfig /release
             ipconfig /renew
             ipconfig /flushdns
        
      • Restart the PC after running them.
    4. Verify basic client-side DHCP conditions
      • Make sure the network adapter is enabled.
      • Make sure the correct network adapter driver is installed and updated.
      • Check that the DHCP Client service is running. From a command prompt, run:
             net start
        
        and confirm DHCP Client appears.
      • Check that no firewall on the client is blocking UDP ports 67 and 68.
    5. If the laptop was moved between networks or subnets
      • Run:
             ipconfig /release
             ipconfig /renew
        
      • This is the documented workaround when a DHCP client fails to obtain a valid address after moving to a different subnet.
    6. Narrow down whether the problem is the PC or the home network
      • Try connecting the laptop to a different Wi‑Fi network or hotspot.
      • If it works there, the issue is likely with the home router’s DHCP handling.
      • If it fails on multiple networks, focus on the Windows device network stack, adapter, or driver.
    7. Check simple physical and local causes
      • If using Ethernet at any point, try another cable.
      • If available, try Wi‑Fi instead of Ethernet to confirm whether only one connection type is affected.

    If multiple devices that have been offline for a day or more show the same behavior only on the same home network, the strongest next step is restarting the modem/router first, then renewing the IP on each affected device.


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  2. Cecil Ochieng 0 Reputation points
    2026-09-08T06:41:08.53+00:00

    Restarting the router is the only option that works. I want to avoid that option...is there no other option

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  3. DaveM121 931.9K Reputation points Independent Advisor
    2026-09-08T07:13:48.5733333+00:00

    Please perform these steps to resolve the problem, this should only need to be done once, then you should not need to restart your router.

    Click your Start Button, type cmd and choose Command Prompt

    Run this command and hit Enter:

    ipconfig /flushdns

    Run this command and hit Enter:

    ipconfig /registerdns

    Run this command and hit Enter:

    netsh winsock reset

    Run this command and hit Enter:

    netsh int ip reset

    Close Command Prompt

    Open the Settings App

    Go to Network and Internet - Advanced Network Settings.

    Click the Network Reset button

    Wait for your PC to automatically restart after 5 minutes, do not manually restart your PC.

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