For a Windows home device that shows Wi‑Fi connected but no internet and reports no DHCP was found, use this order:
- Check whether the PC is actually getting an IP address
- Open Settings > Network & internet.
- Select the Wi‑Fi connection and check its status.
- If it is connected to Wi‑Fi but has no usable IP configuration, the issue is likely DHCP-related.
- Restart the home modem/router
- Unplug the router power.
- Unplug the modem power.
- Wait at least 30 seconds.
- Plug the modem back in and wait for its lights to stabilize.
- Plug the router back in and wait a few minutes.
- Reconnect the affected laptop.
- This is especially useful if devices that have been away from the network for a day or more fail when reconnecting.
- Reset the network stack on the affected Windows device
- Open Command Prompt as administrator.
- Run these commands in order:
netsh winsock reset netsh int ip reset ipconfig /release ipconfig /renew ipconfig /flushdns - Restart the PC after running them.
- Verify basic client-side DHCP conditions
- Make sure the network adapter is enabled.
- Make sure the correct network adapter driver is installed and updated.
- Check that the DHCP Client service is running. From a command prompt, run:
and confirm DHCP Client appears.net start - Check that no firewall on the client is blocking UDP ports 67 and 68.
- If the laptop was moved between networks or subnets
- Run:
ipconfig /release ipconfig /renew - This is the documented workaround when a DHCP client fails to obtain a valid address after moving to a different subnet.
- Run:
- Narrow down whether the problem is the PC or the home network
- Try connecting the laptop to a different Wi‑Fi network or hotspot.
- If it works there, the issue is likely with the home router’s DHCP handling.
- If it fails on multiple networks, focus on the Windows device network stack, adapter, or driver.
- Check simple physical and local causes
- If using Ethernet at any point, try another cable.
- If available, try Wi‑Fi instead of Ethernet to confirm whether only one connection type is affected.
If multiple devices that have been offline for a day or more show the same behavior only on the same home network, the strongest next step is restarting the modem/router first, then renewing the IP on each affected device.