Hi LadyKendra,
Since the Insider build has already expired and Windows Update is failing, I would first identify the exact build and update error before changing Insider channels or reinstalling Windows.
At this point, I recommend that you review and try the steps provided in the AI generated answer on your thread. That reply typically include the most relevant checks for this scenario.
Please press Windows key + R, type winver, and share the Windows version and OS build shown. Also, please let us know:
- Which Insider Channel the device is currently enrolled in: Canary, Dev, Beta, or Release Preview
- The exact Windows Update error code or message
- Whether the update fails while downloading or during installation
- Whether the laptop can still start and reach the Windows desktop normally
You can check the current channel under Settings > Windows Update > Windows Insider Program.
In the meantime, please back up your school files and other important data to an external drive or cloud storage. If the expired build cannot be updated to a current build, reinstalling Windows may eventually be required, and some recovery options can remove files, applications, and settings.
Microsoft’s guidance for expired Insider builds is available here: Updating from an expiring Insider Preview build
Once you provide the build number, Insider Channel, and error code, the community can better determine whether the device can still upgrade directly or whether installation media will be necessary. Thank you so much for your understanding.
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