Metro Online Gift Card Out of Stock for 8 Months in Pakistan – Update or Daraz Alternative Needed

Question

Metro Online Gift Card Out of Stock for 8 Months in Pakistan – Update or Daraz Alternative Needed

Rehan Amir 0

I am writing to bring urgent attention to a persistent issue with the Microsoft Rewards catalog for users in Pakistan. The Metro Online Gift Card has been completely out of stock for the past 7 to 8 months continuously. Leaving a primary regional reward option unavailable for over half a year severely impacts the credibility of the program in Pakistan.

Standard automated replies advising us to "check back later" are no longer sufficient given this long delay. We need a definitive response from the support team on the following points:

Restock Timeline: Is there an official schedule for restocking the Metro Online voucher, or has this reward been permanently discontinued in Pakistan?

Alternative Options: If Metro Online cannot be restocked, can Microsoft consider adding another major local e-commerce partner—such as Daraz.pk—so Pakistani users can actually redeem their hard-earned points?

Please provide a clear and direct update on regional stock replenishment instead of a generic template reply. Thank you.

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Answer 1

paulr0511 48,455 Independent Advisor

Hello, good day and thanks for your question. Sorry to know about this and if a certain reward is not available it means that the code for it has became out of stock and therefore there is no exact timeframe on when it will be replenished as this is not usually announced but the rewards team will be doing it’s best for it to be back the soonest on whichever amount will be available. In the meantime, you may continue to do activities and tasks to be able earn and save points to be able to use once the preferred reward that you are after becomes available then you have the points to possibly redeem it more than once.

High Demand

As these type of rewards requires a relatively low number of points, it is one of the most redeemed rewards which is causing for it to go out of stock so quickly.

Limited Inventory

Due to a limited number of these type of rewards being released. Once the quota is reached for a certain period, then the reward goes out of stock until it is replenished or has become available again.

Regional Availability

The availability of these type of rewards might also vary by region. There are certain regions that has a higher demand or has limited availability, which can also result in the out of stock prompt during redemption.

Rehan Amir 0 Reputation points

2026-09-13T09:50:13.1633333+00:00
Here is a direct follow-up message you can post as a comment directly under that advisor's answer on your thread:

Thank you for the reply, but this generic response does not address the core issue.

This is not a temporary high-demand out-of-stock situation; the Metro Online Gift Card has been continuously unavailable in Pakistan for 8 consecutive months.

Since community advisors cannot check inventory backend databases, could a Microsoft Employee, Community Manager, or Staff Moderator please respond with actual details:

Has the Metro Online partnership in Pakistan been permanently discontinued?

Is Microsoft working on onboarding local alternative e-commerce options (such as Daraz.pk) to replace long-term missing rewards in Pakistan?

Please do not close this thread with automated template replies. We need a clear update from Microsoft regarding vendor allocations for this region.

​Metro Online Gift Card Out of Stock for 8 Months in Pakistan – Update or Daraz Alternative Needed

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