Microsoft Azure Ai

If Azure says "You are not eligible for an Azure subscription" for both Free Trial and Pay-as-you-go, check these items first:

1. Verify the Azure profile details are correct:
   • country/region
   • name
   • contact email
   • street address
   • phone number
2. Verify the card details are correct:
   • name, address, and CVV must match the card exactly
   • the billing address must be in the same country/region selected during sign-up
   • prepaid and virtual cards aren’t accepted
3. Make sure the same personal details haven’t already been used with another Microsoft account. Azure free trial is limited to users who are new to Azure.
4. If the card verification page hangs, allow third-party cookies in the browser, refresh the sign-up page, and if needed restart the browser or try a different browser.
5. If the card is declined, contact the bank or card issuer to confirm:
   • the card is active
   • international transactions are enabled
   • the card type is supported in the selected country/region
6. If the account shows "Your current account type is not supported" or "Account belongs to a directory that cannot be associated with an Azure subscription", the account might already exist in an unmanaged Microsoft Entra directory. In that case, sign up with a different account or complete the unmanaged directory takeover process.
7. If all details are correct and the error still appears, contact Azure support for account creation assistance.

A small temporary verification hold can appear on the card after sign-up attempts. The hold is typically removed within three to five days.

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