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Partner Center enrollment blocked by trust evaluation (reference 715-123160) - no support ticket possible without a workspace
Hello - we are trying to enroll our company in the Microsoft AI Cloud Partner Program and the enrollment was blocked by the automated trust evaluation on 7 September 2026 with the message "Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked", reference number 715-123160, transaction ID blank, correlation ID adc1cf92-aef0-4c13-be51-8e04f7dccff0.
Company: TSE IT SOLUTIONS LIMITED, a private limited company registered in England and Wales, Companies House number 15419504, incorporated 17 January 2024, status Active, registered office in Mansfield, United Kingdom. Tenant ID c22823f0-8a16-4821-a63c-b6c757979b36 with the verified custom domain tse-assistant.com; the enrolling account is ******@tse-assistant.com (Global Administrator, MFA registered). The commerce billing account for this legal entity was created successfully during the same enrollment, and the Partner Program Agreement was accepted; the block appeared on the final step.
We need the membership for publisher verification of our multi-tenant Entra app registrations (TSE-Assistant, an ISV product for Dynamics 365 Finance & Operations).
We cannot open a support request: the Partner Center support form returns 401 for this account because the blocked enrollment has no workspace, and the Microsoft 365 admin center offers phone support only for this tenant. The work account and the billing account were created shortly before the enrollment attempt, which we assume triggered the automated block.
Could a moderator please escalate this for manual review, or tell us the correct channel to have the block lifted? Thank you.