Unable to complete Azure for Students verification – SSUET Pakistan

WAQAR 0 Reputation points
2026-09-07T05:46:41.37+00:00

Hello Microsoft,

I am a student at Sir Syed University of Engineering & Technology (SSUET), Pakistan. I am trying to activate Azure for Students using my official university email address.

I consistently receive the following error:

“Unable to complete Azure for Students verification. Please try again shortly or contact us.”

I have already tried different browsers, InPrivate/Incognito mode, clearing cache and cookies, and different internet networks, but the issue still persists.

Session ID: 1e351d36-2774-4a0c-bbe2-89b7b14b85c9 Timestamp UTC: 09/07/2026 05:28:07 AM

Please investigate this verification failure and advise whether my student verification can be manually reviewed or reset.

Azure | Azure Training
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  1. WAQAR 0 Reputation points
    2026-09-12T14:21:46.1966667+00:00

    Same result no resolution

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  2. kagiyama yutaka 5,330 Reputation points
    2026-09-07T09:44:05.6033333+00:00

    I think Azure for Students verify failure leaves you with nothing on the user side that can touch the verify state, and the only step Azure shows is sending the session‑id and error through the Students support form and doing one clean sign‑in after they reply.

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  3. AI answer

    2026-09-07T05:46:53.1633333+00:00

    This issue is not resolved through self-service when Azure for Students verification keeps failing after trying different browsers, InPrivate/Incognito mode, clearing cache/cookies, and different networks.

    Use this path:

    1. Submit a request through the dedicated Azure for Students support form: https://aka.ms/azureforstudentssupport
    2. In the request, include:
      • Full name
      • University email address used for verification
      • The exact error: “Unable to complete Azure for Students verification. Please try again shortly or contact us.”
      • The Microsoft account intended for the Azure for Students subscription
    3. Ask support to review whether:
      • There is a previous Azure for Students eligibility or redemption record associated with another Microsoft identity
      • The verification status for the university email needs manual review
    4. Also verify whether the university email is already linked to another Microsoft account or prior Azure for Students use, because an existing record can block current eligibility checks.

    If the institutional sign-in and MFA complete successfully but Azure for Students still reports verification or eligibility failure, this type of review requires Microsoft backend access and cannot be changed through the Azure portal or Microsoft Community.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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