Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
My Azure account is locked. How can I unlock it?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 48%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Alex
0
Reputation points
Hi,
My Azure account shows the message: “Your account has been locked. Please contact support to unlock your account, then try again.”
My personal Microsoft account works normally, but I get this error when switching to my Default Directory in Azure.
I don’t have another administrator who can help. How can I unlock my account and regain access?
Thank you.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 0%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sandeep Hijam 0 Reputation points2026-09-07T03:55:21.48+00:00 Hi Alex,
This message normally occurs when there is a violation of the Microsoft terms and condition. It may also come up due to security reasons.
Please raise the support ticket by following the instructions:
Sign in to comment
Sign in to answer