Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1
If you have not subscribed to Microsoft 365, where did you get your Office licence, was that pre-installed on the PC or did you purchase an Office licence directly from Microsoft or from a 3rd party retailer?
2
Log into your Microsoft account on this link, do you find your Office licence linked to your account there?
https://account.microsoft.com/services/
3
Open Word, then go to File - Account.
Please provide a screenshot of that window, and please hide your Email address in the screenshot.