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Try Xbox support:
https://support.xbox.com/en-US/contact-us/emerald
https://support.xbox.com/en-ZA/help/games-apps/xbox-ai/virtual-agent-faq
or Minecraft support:
Can I get Minecraft: Xbox one edition?
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Harlym Thompson
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Sure, Minecraft bedrock edition is nice and all, but I want to visit the old days. I do have the preview version but I want the FULL version. is there any way I can obtain a digital license for Minecraft: Xbox one edition? And please no one let me down. I used to play this in my childhood. but then I got a new console with a new account and I can no longer access it.
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Gérard Oomens 131.2K Reputation points Volunteer Moderator2026-09-06T10:01:14.18+00:00