A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Hello Charlotte Wang,
I’m sorry that you lost that much data.
Before trying anything else, make a copy of the workbook and perform all recovery attempts on the copy. Avoid saving over the original, as that could replace a recoverable version.
Since the standard repair methods have already been covered, please also check these options:
- If the workbook is stored in OneDrive or SharePoint, open it and select File > Info > Version History. Open a version from before the rows disappeared. If it contains the missing data, use Save As to preserve it as a separate workbook before deciding whether to restore it.
- In Excel, select File > Info > Manage Workbook and look for a version marked “When I closed without saving.” You can also select Recover Unsaved Workbooks and check whether Excel retained another copy.
- If Excel or Windows previously closed unexpectedly, reopen Excel and check the Document Recovery pane. Open each available version and compare the saved date and time before saving the best copy under a new name.
- If the workbook still opens, copy or move the unaffected worksheets into a new workbook and save it locally under a unique name. This may help preserve the readable data if the original workbook continues to behave incorrectly.
Please let me know whether the file was stored locally, in OneDrive, or in SharePoint, and whether the rows disappeared after a save, crash, sort, or synchronization event.
Feel free reply back to this post and update me on this issue, I'll be happy to help.