my home screen is black and white

ken roberts 0 Reputation points
2026-09-04T14:52:25.03+00:00

after a thunder storm my computer came back on but everything is black and white with the exception of the start up screen, when the home screen loads it then goes black and white. i sent a note to my printer and marked it color it printed in black and white

Windows for home | Windows 10 | Settings
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  1. DaveM121 931.9K Reputation points Independent Advisor
    2026-09-04T15:29:34.1233333+00:00

    1

    Open the Settings App.

    Go to Ease of Access - Color Filters.

    Ensure no Color filter is set, especially the Grayscale setting.

    Then click Contrast Themes and ensure no Contrast Theme is set.

    Finally, in the Settings App, go to Personalization - Themes, and ensure that is set to the Default Windows Themes.

    2

    If that does not resolve the problem, go to the support page for your PC on the manufacturers website, then from there, download and reinstall (not update) the version of printer drivers they provide.

    3

    The printer problem is a different problem to the screen color problem, the best option is to completely uninstall the printer, restart your PC, then go to the support page for your printer on the manufacturers website to download and reinstall the version of printer drivers, firmware and associated software they provide for your printer model.

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  2. AI answer

    2026-09-04T14:52:43.47+00:00

    This usually points to a Windows display color setting rather than a startup problem, since the startup screen is normal and the desktop changes after sign-in. The printer also printing in black and white can happen if black-and-white printing is selected in the print settings.

    Try these steps in order:

    1. Check Color Filters
      • Press Windows logo key + U.
      • Select Color filters.
      • Turn Color filters Off.
      • If it is already on, turn it off and check whether color returns.
    2. Check Contrast Themes
      • Open Settings.
      • Go to Accessibility > Contrast themes.
      • If any contrast theme is enabled, set it to None.
    3. Check Windows color mode
      • Open Settings.
      • Go to Personalization > Colors.
      • Make sure Choose your mode is not forcing a dark or unusual theme if the display looks wrong.
      • If needed, switch to Light and test.
    4. If the screen still stays grayscale after those settings are off
      • Open Device Manager.
      • Expand Display adapters.
      • Uninstall the graphics card device.
      • Restart Windows.
      • This forces Windows to reload the display driver.
    5. If the problem started after Windows updates or the driver still looks wrong
      • Open Settings.
      • Go to System > Recovery.
      • In Fix problems with Windows Updates, select Reinstall now.
      • This does not affect files, settings, or installed apps.

    For the printer printing in black and white:

    • In Word, go to File > Print.
    • Under Printer, select Printer Properties.
    • Check whether the printer is set to Black & white or Grayscale, and change it to color if available.
    • Printer options depend on the printer model.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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