Click to Do not updating/not working

Question

Click to Do not updating/not working

Paras Sharma 0

Unable to use Click to Do, every time I start it. It displays 'couldn't update Click to Do, Click to Do needs a few more updates before it is ready to use". Left my laptop running for a few hours, tried using it to no avail. Rebooted it, didn't work. I thought maybe my wifi was tweaking, that wasn't it. Thought I forgot an update that wasn't it either. Clicking retry flashes a similar dialogue box for a millisecond which says we are getting a few things ready for Click to Do. Please keep you PC connected to the Internet and Check back soon. I review a lot of docs so click to do is really essential to my day-to-day.

any ideas as to what can fix this?
oh My Device is a Galaxy Book 5 Pro, 10 months old and it has all the requirements needed for click to do.

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Answer 1

Emma1-N 12,445 Microsoft External Staff Moderator

Hello Paras Sharma,

Thank you for providing the details. Since your Galaxy Book 5 Pro meets the hardware requirements and Windows Update is already reporting that the PC is fully up to date, I would like to narrow this down a little further.

Could you please confirm the following:

Are you signed in with a personal Microsoft account or a work/school account?
Which Windows 11 version are you running? Press Windows + R, type winver, and share the version shown.
Under Settings > Windows Update > Update history, do you see any recent failed updates?
Have you already tried opening Microsoft Store > Library > Get updates and allowing any available app updates to install?

In the meantime, please try these quick checks:

Open Microsoft Store > Library and select Get updates
Open Settings > Windows Update and select Check for updates, then install all available updates, including optional updates.
Restart the PC after all updates finish, even if Windows does not specifically request a restart.
Try launching Click to Do again after the restart.

If the answer is helpful, please click "Yes". If you have extra questions about this answer, please click "Comment".

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tomasznazarenko 0 Reputation points

2026-09-05T16:32:57.28+00:00

This does not help. I get the same error as the OP.
Emma1-N 12,445 Reputation points Microsoft External Staff Moderator

2026-09-08T04:21:31.39+00:00
Hello tomasznazarenko,

Since the issue persists after rebooting and waiting for updates, let's check whether the Click to Do package itself is stuck during installation.

Open Settings > Apps > Installed apps

In the search box, type Click to Do

If Click to Do appears, select the ⋯ menu next to it, choose Advanced options, then click Repair

If Repair does not help, return to the same page and click Reset

Restart the PC and test Click to Do again
Emma1-N 12,445 Reputation points Microsoft External Staff Moderator

2026-09-08T04:21:49.9433333+00:00

Hello Paras Sharma,

I just wanted to check if my previous response addressed your question correctly. If there is anything I may have misunderstood, I would truly appreciate it if you could provide a bit more detail to help me better understand your needs.
St La 5 Reputation points

2026-09-16T09:15:15.5233333+00:00

@Emma1-N Click to Do does not appear in that list. It's part of the system. Maybe double check stuff before posting.