Flex Keyboard cannot connect and charge. ai cannot help me. I need to talk to human.

Rebecca 0 Reputation points
2026-09-04T04:31:52.1866667+00:00

I want to talk to a human. ai cannot help me. ai cannot help me. I need to talk to human.

Surface | Accessories | Surface mice and keyboards
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  1. AI answer

    2026-09-04T04:32:02.56+00:00

    For Surface Pro Flex Keyboard support, use one of these human support paths:

    • Open the Surface app, describe the problem, and select Get Help.
    • If the device cannot be used, open Get Help for other online support.
    • For work or school devices, contact the organization’s IT helpdesk or admin.
    • For Surface for Business service and repair, use Microsoft Authorized Service Providers.
    • Community support is also available through Ask the Community.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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