Since the issue does not happen in a newly created user account, the affected profile is the likely scope. A supported repair path is to reset the Search package data for the affected account.
Try these steps in order:
- Check for Windows updates Go to Start > Settings > Update & Security > Windows Update > Check for updates. Install any available updates, then restart.
- Run the Search and Indexing troubleshooter
Open Command Prompt and run:
Select the problems that apply and let Windows attempt repairs.msdt.exe -ep WindowsHelp id SearchDiagnostic - Restart the Windows Search process
Since ending SearchHost was already tried, confirm it this way:
- Press Ctrl+Alt+Delete > Task Manager
- Open Details
- Right-click SearchHost.exe and select End task
- Search again so Windows starts it automatically
- If needed, restart the PC to also install pending updates
- Reset Windows Search
Resetting Search does not affect files, but search relevance can be temporarily affected.
- Go to Start > Settings > System > About and confirm the Windows version
- For Windows 11, use the PowerShell reset method:
- Open an elevated PowerShell window
- Run:
Get-ExecutionPolicy - If the result is not Unrestricted, record the current value and run:
Accept the warning by selecting Y.Set-ExecutionPolicy -Scope CurrentUser -ExecutionPolicy Unrestricted - Download ResetWindowsSearchBox.ps1 and save it locally.
- Right-click the script and select Run with PowerShell.
- When Done appears, if the execution policy was changed earlier, restore it:
Set-ExecutionPolicy -Scope CurrentUser -ExecutionPolicy <PreviousValue>
- If only the original account is broken, regenerate the Search AppData folder for that profile
This is the strongest profile-specific fix in the documented steps. Warning: this procedure includes deleting a registry key and profile package data. Incorrect registry changes can cause serious problems. Back up the registry first. Steps:
- Sign out and use another account, or use Windows Recovery Environment.
- Verify Search works in a newly created account.
- For Windows 11, delete this folder for the affected profile:
%USERPROFILE%\AppData\Local\Packages\MicrosoftWindows.Client.CBS\_cw5n1h2txyewy - Sign in with the affected account, open Registry Editor, and go to:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Search - Delete the Search registry key.
- Open an elevated PowerShell window and run:
Add-AppxPackage -Path "C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\Appxmanifest.xml" -DisableDevelopmentMode -Register - Restart the computer.
- Test Search again.
That last method matches the symptom that Search works in a different user account but fails in the original one.
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