A family of Microsoft word processing software products for creating web, email, and print documents.
Hi @Ellen Todd
Changing the footnote numbering from numbers to letters should not normally disable the hover preview for endnotes. Word's endnote reference marks are designed to display the note text as a ScreenTip when you hover over them.
First, check File → Options → Display → Show document tooltips on hover and make sure it is enabled. This option controls the pop-up information shown when hovering over references and similar document content.
Since this is a 90,000-word document, also test a new blank document: insert one endnote and see whether its hover preview works. If it works there but not in your manuscript, the problem is likely document-specific rather than a global Word setting.
One other thing to check is whether the affected superscripts are still actual endnote reference marks rather than cross-references or hyperlinks. Word treats those differently, and an endnote cross-reference does not necessarily display the original endnote text when hovered.
For now, avoid rebuilding or converting the notes in your main document. With a document of this size, make a backup copy first and use the blank-document test to narrow down whether this is a Word setting or something specific to the manuscript.
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