Request to Restore Accidentally Deleted Clarity Project

Mediya BV 0 Reputation points
2026-09-03T14:25:43.39+00:00

Hi Microsoft Clarity Support,

I accidentally deleted a Microsoft Clarity project for our website Bouwgrondvinden and would like to ask if it is possible to restore the deleted project. Account : *********@mediya.nl

The project contains important historical data, so we would really appreciate it if you could recover or restore the project, including the associated data, if possible.

Please let me know if you need any additional information from my side to identify the project or verify ownership.

Thank you in advance for your help. I look forward to hearing from you.

Kind regards,
Mediya B.V.

Microsoft Advertising | Other
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  1. MS Advertising - Chris 0 Reputation points Microsoft External Staff Moderator
    2026-09-03T16:22:47.8366667+00:00

    Hi Mediya,

    Thank you for reaching out to the Microsoft Advertising Learn Q&A Platform!

    You may contact Microsoft Clarity by sending email to clarityms@microsoft.com or share feedback using the feedback option at the bottom of the Microsoft clarity page: Microsoft Clarity - Free Heatmaps & Session Recordings

    Hope this helps and let me know if you have more questions or need further assistance!

    Our support teams are happy to discuss your account in more detail via phone, chat or email to provide review assistance, please see our support page to reach out!

    Regard,
    Chris | Microsoft Advertising Support Specialist | 1-800-518-5689

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