To Do does not show Flagged E-mails

Matthew Perez 0 Reputation points
2026-09-03T11:40:40.99+00:00

Hello,

I am currently having issues with my To Do list in To Do and my e-mail. If I flag an e-mail it does not show up in my To Do list in my e-mail side bar of My Day and does not show up in To Do.

I have searched online for help and found that you can toggle the option for flagged e-mails to show up or not under the settings. However, when I go to settings both online and in my app there is no option for this feature. It is frustrating because I like and use this feature a lot especially when working or personal.

Thank you

Microsoft 365 and Office | Microsoft To Do | For home
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  1. Xavier-D 12,485 Reputation points Microsoft External Staff Moderator
    2026-09-04T01:45:29.8533333+00:00

    Hello Matthew Perez

    I understand how disruptive this is if flagged emails are part of your normal workflow.

    Instead of checking Settings again, please open Microsoft To Do and look in the left-side list menu for Flagged email. If it appears there, select it and choose Create. Then flag a new message in your primary Inbox and check whether it appears in that list.

    Please note that flagged messages normally appear in the Flagged Email list first. They do not necessarily appear automatically in My Day; you may need to open the flagged-email task and select Add to My Day.

    If Flagged email is completely absent from both the list menu and Settings, could you confirm:

    • The email address ends in Outlook.com, Hotmail.com, Live.com, or another domain
    • Whether the account is personal or work/school
    • Whether the mailbox was added to Outlook from Gmail, Yahoo, or another provider
    • Whether this feature worked previously with the same account

    This information will help determine whether it is an account eligibility issue or whether the feature has unexpectedly disappeared.

    Please feel free reply back to this post and update me on this issue, I'll be happy to help

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