Microsoft for Startups: Business verification failed and no way to contact Program Support in new Azure portal

I am enrolled in Microsoft for Startups and currently have the initial Azure startup credits. I attempted the business verification required to unlock the next level of Azure credits, but the verification failed.

Microsoft documentation states that business/domain verification and level-up issues should be handled by Microsoft for Startups Program Support.

The problem is that I have no way to contact Program Support.

In my Microsoft for Startups page in the Azure Portal:

• There is no "Your Microsoft Team" section.
• There is no "Get program support" option.
• The Help + Support experience does not provide a Microsoft for Startups support-request option.
• Attempting to use the general Azure support workflow under Benefits/Offers routes me toward unrelated subscription/refund workflows.
• Signing into the Microsoft for Startups site redirects me back to the same Azure Portal experience.

I have already waited more than a week and have been unable to find a way to open a Microsoft for Startups Program Support case.

I am not requesting a refund or general Azure technical support.

I need assistance with:

1. Opening a Microsoft for Startups Program Support case.
2. Having the failed business verification / startup level-up reviewed.
3. Determining why the documented "Your Microsoft Team / Get program support" functionality is not available in my Microsoft for Startups portal.

Can a Microsoft moderator or support engineer please escalate this to the Microsoft for Startups Program Support team, or provide the current method for creating a program-support case in the new Microsoft for Startups Azure Portal experience?I am enrolled in Microsoft for Startups and currently have the initial Azure startup credits. I attempted the business verification required to unlock the next level of Azure credits, but the verification failed.

Microsoft documentation states that business/domain verification and level-up issues should be handled by Microsoft for Startups Program Support.

The problem is that I have no way to contact Program Support.

In my Microsoft for Startups page in the Azure Portal:

• There is no "Your Microsoft Team" section.
• There is no "Get program support" option.
• The Help + Support experience does not provide a Microsoft for Startups support-request option.
• Attempting to use the general Azure support workflow under Benefits/Offers routes me toward unrelated subscription/refund workflows.
• Signing into the Microsoft for Startups site redirects me back to the same Azure Portal experience.

I have already waited more than a week and have been unable to find a way to open a Microsoft for Startups Program Support case.

I am not requesting a refund or general Azure technical support.

I need assistance with:

1. Opening a Microsoft for Startups Program Support case.
2. Having the failed business verification / startup level-up reviewed.
3. Determining why the documented "Your Microsoft Team / Get program support" functionality is not available in my Microsoft for Startups portal.

Can a Microsoft moderator or support engineer please escalate this to the Microsoft for Startups Program Support team, or provide the current method for creating a program-support case in the new Microsoft for Startups Azure Portal experience?