A cloud-based identity and access management service for securing user authentication and resource access
AADSTS5000228 – Unable to access my newly created Power BI/Entra tenant
Subject: AADSTS5000228 – Unable to access my newly created Power BI/Entra tenant
I created a Microsoft Entra/Microsoft 365 tenant for personal Power BI learning and portfolio use.
Tenant domain: bansals.onmicrosoft.com
Administrator account: ******@bansals.onmicrosoft.com
I am the only administrator.
I cannot sign in to Microsoft Entra, Microsoft 365 Admin Center, or Power BI Service.
I receive:
interaction_required: AADSTS5000228: Access to tenant is denied. Please contact your administrator.
Tenant ID: e9be6db2-34d2-497f-887c-930419588fa3
Trace ID: 7aaf8d34-32a2-4259-a50f-d3048c534100
Correlation ID: 01a066e3-3218-7947-8d97-976c930b839a
Timestamp: 2026-09-03 10:49:18Z
I have no other administrator account. Please check whether the tenant is in an inaccessible, restricted, or incomplete provisioning state and advise how I can regain administrator access.