Cashback fund

teresa gurney 0 Reputation points
2026-09-03T10:40:55.73+00:00

For sometime now I cannot collect my cashback funds and transfer them to paypal. The message says "Try Again Later". If the issue persists, please contact Microsoft Rewards customer service for assistance.

Microsoft Edge | Other | Windows 11
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  1. Haytham-C 4,965 Reputation points Microsoft External Staff Moderator
    2026-09-03T16:11:27.4933333+00:00

    Hello teresa gurney

    Thank you for reaching out. We are sorry to hear about the missing Microsoft Cashback funds and understand how concerning this situation can be.

    Unfortunately, as community moderators, we do not have access to customer account information, Microsoft Cashback transaction records, payment details, or Rewards account data. For privacy and security reasons, we are unable to view, investigate, or recover funds from any user's account. We also do not have the tools required to verify account activity or review cashback eligibility and processing status.

    Since this could be related to account-specific information, we recommend contacting the Microsoft Rewards/Bing Rewards Support team directly. They have the appropriate access and resources to review your account, investigate the missing cashback funds, and provide further insights

    You can contact the support team through the Microsoft Rewards here:

    We apologize that we cannot provide more direct assistance through the community forum. Thank you for your understanding, and we hope the Microsoft Rewards Support team is able to help resolve this matter for you.

    Kind regards.

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