Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hello Yang,
To support you, might I confirm:
1/ Might I confirm whether this is a Microsoft 365 work/school account or a personal Microsoft account (Outlook.com, Hotmail, Live)?
2/ You mentioned that you are prompted to change your password. Might I reconfirm whether the AADSTS900561 error appears:
- Before submitting the new password?
- Immediately after clicking Change Password?
- After seeing a "Password changed successfully" message?
(If you have changed the password successfully, you need to try to log in again with a new password to see how it behavior)
3/ Which browser and device are you using when the issue occurs (Edge, Chrome, Firefox, Safari; Windows, Mac, iPhone, Android)?
You can try to use another web browser in cognitive mode and double check the issue again.
4/ If this account is provided by your organization, could you please check whether other users in the same organization are experiencing similar sign-in issues?
Besides, I'd like to share a few troubleshooting steps and some screenshots I prepared to help you check whether they can identify the cause of this behavior.
1/ Test in an InPrivate/Incognito window
This helps determine whether the issue is caused by a corrupted browser session, cached sign-in data, or cookies.
- Open an InPrivate/Incognito window.
- Go to https://login.microsoftonline.com.
- Sign in again and check whether the password change flow completes successfully.
2/ Clear browser cookies or try another browser
AADSTS900561 can occur when cached cookies, authentication session data, or browser-specific settings interfere with the Microsoft sign-in flow. Testing another browser can help determine whether the issue is isolated to the current browser.
- Clear cookies/cache related to Microsoft sign-in.
- Close and reopen the browser.
- Try signing in again.
If the issue persists, test using another browser (e.g., Edge, Chrome, Firefox).
Reference threads:
AADSTS900561: The endpoint only accepts POST requests. Received a GET request
How to fix AADSTS900561 error when signing in
I hope I've been able to help in some way. Please keep me posted for further assistance.
Kind regards,