Retrieve usage metrics

Yes. Viva Insights supports Copilot reporting that can be used with Power BI through Advanced Reporting and prebuilt Power BI templates.

The metrics and report areas available from the provided context include:

1. Active Copilot users
   • Available in the Microsoft Copilot impact report summary.
   • The summary includes the total number of active Copilot users.
2. Copilot actions / interactions
   • Available as Total Copilot actions taken.
   • The impact report summary also includes the total number of Copilot actions taken.
   • Exported metrics also include app-level actions such as:
     • Copilot actions taken in Microsoft Copilot app
     • Copilot Chat
     • Excel
     • Outlook
     • PowerPoint
     • Teams
     • Word
     • Edge
   • Additional app-specific interaction metrics include prompts submitted in Word, Excel, and PowerPoint, and compose chat message actions taken using Copilot in Teams.
3. Copilot-assisted value
   • Available as Copilot assisted hours.
   • This is described as the estimated number of hours users were assisted by using Copilot.
4. Meeting-related activity
   • Supported in the Microsoft Copilot impact report under the Meetings section.
   • The Copilot Dashboard Impact tab also shows workplace patterns and collaboration trends, including changes such as time spent in meetings.
5. Teams chats
   • Supported in the Teams chat section of the Microsoft Copilot impact report.
   • Copilot Chat metrics are also available, including Copilot Chat prompts submitted.
6. Emails
   • Supported in the Email section of the Microsoft Copilot impact report.
   • Exported metrics also include Copilot actions taken in Outlook.
7. Documents
   • Supported in the Documents section of the Microsoft Copilot impact report.
   • Exported metrics include actions and prompts for Word, Excel, and PowerPoint.

Additional Copilot metrics available from the context:

• Copilot habitual users
• Copilot novice users
• Copilot power users
• Copilot other users
• Days of active Copilot Chat usage
• Days of active Copilot Chat (legacy web) usage
• Total Copilot active days
• Copilot Chat “Ask and find” prompts submitted

For Power BI integration:

• Viva Insights Advanced Reporting supports both pre-configured Power BI report templates and customizable queries.
• The Microsoft Copilot impact report is populated in Power BI by running the predefined Microsoft Copilot impact query in Viva Insights.
• Advanced Reporting supports selecting from more than 100 Copilot metrics and customizing filters for more granular analysis.

Prerequisites called out for Power BI reporting:

• The report requires the user to be assigned the Insights Analyst role in Viva Insights and be licensed with Viva Insights.
• Power BI Desktop June 2022 or newer is required.
• Employees included in the measured population need Microsoft Copilot licenses and Microsoft Viva Insights licenses.

If the goal is a recurring report, the supported path in the context is to use Viva Insights Advanced Reporting with the predefined or custom queries and then build the report in Power BI.

References:

• Microsoft Copilot impact report
• Copilot Analytics introduction
• Advanced analysis metrics
• Export Copilot metrics from the Microsoft Copilot Dashboard (preview)
• Copilot Control System measurement and reporting